Privacy Policy

We are pleased about your visit to our website and your interest in our products and services. The protection of your personal data is an important concern for us. Therefore, we would like to inform you in detail about which data is collected when you visit our website and for what purposes it is processed.

1. Controller

Controller in the sense of the General Data Protection Regulation (GDPR) and other national data protection laws as well as other data protection regulations is:

  • 9 friendly white rabbits UG
  • Wöhlertstr. 4, 10115 Berlin, Germany
  • moc.rwf9@olleh

2. Collection and processing of data

2.1 Access data

Each time our website is accessed, usage data is transmitted by the respective internet browser and stored in log files, the so-called server log files. The data records stored there contain the following data: Date and time of access, name of the page accessed, IP address, referrer URL (origin URL from which you came to the website), the amount of data transferred, as well as product and version information of the browser used. The IP addresses of users are deleted or anonymized after use. In the case of anonymization, the IP addresses are changed in such a way that individual information about personal or factual circumstances can no longer be assigned to a specific or identifiable natural person with a disproportionate amount of time, cost and effort.

2.2 Cookies

Our website uses cookies. Cookies are small text files that are stored on your end device when you visit our website. Cookies do not cause any damage to your end device, do not contain viruses, trojans or other malicious software.

Most browsers accept cookies automatically. However, you can define in your browser settings that no cookies are stored on your computer or that each cookie must be confirmed by you before it is stored. However, deactivating cookies may restrict the functionality of our website.

2.3 Use of SendGrid

We utilize SendGrid, a renowned email delivery service, to send emails to our customers. SendGrid is operated by Twilio Inc., and it ensures the efficient delivery of our emails. Your email address and the content of the communication are processed and stored by SendGrid to facilitate this service.

SendGrid employs technologies to track email opens and clicks, aiding us in analyzing and improving our email communications. This data is processed and stored in compliance with GDPR and other applicable data protection regulations. We ensure that your data is handled with the utmost care, maintaining your privacy and security.

For further information on data processing by SendGrid, please refer to the SendGrid Privacy Policy. https://www.twilio.com/en-us/gdpr

2.4 Google API data

GA3-exporter utilizes Google API to access profile and Google Analytics data from a user's Google account. This access enables us to generate PDF and Excel reports based on the user's Google Analytics data and provide personalized information about the connected user account. We take the privacy and security of your data seriously and work diligently to ensure compliance with all relevant data protection laws and regulations.

Please be aware that GA3-exporter's use and transfer of information received from Google APIs to any other app will adhere to Google API Services User Data Policy, including the Limited Use requirements. We commit to using the data obtained through Google APIs only for the specific purpose of delivering our services to you and will not transfer this information to any third party without explicit permission. Our goal is to provide you with a seamless and secure experience while using our platform.

2.5 Google Analytics

We use Google Analytics, a web analysis service of Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. Google Analytics uses cookies, which enable an analysis of your use of our website. The information generated by the cookie about your use of this website is usually transmitted to a server of Google in the USA and stored there. The IP address transmitted by your browser within the scope of Google Analytics is not merged with other data from Google.

We have activated the IP anonymization function on our website. This will cause your IP address to be truncated and anonymized by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area before it is transmitted to the USA. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and truncated there.

On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide other services related to website activity and internet usage. The IP address transmitted by your browser in the context of Google Analytics is not merged with other data from Google.

You can prevent the storage of cookies by setting your browser software accordingly; however, we would like to point out that in this case you may not be able to use all functions of our website to their full extent. You can also prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by downloading and installing the browser plug-in available at the following link: http://tools.google.com/dlpage/gaoptout?hl=en.

2.6 Use of Chatlio

We use a third-party service, Chatlio, to offer an on-site chat feature to support user inquiries.

Chatlio uses cookies to identify users and to associate them with their chat content. Cookies are small pieces of data stored on your device that help Chatlio recognize you and remember your preferences. The use of these cookies is necessary for the functionality of the chat service.

When you engage with the chat feature, Chatlio collects and stores the content of your chat conversations. This data is used solely for the purpose of responding to your inquiries and providing you with support. Chatlio does not use this data for any other purposes.

If you choose to provide your email address in the chat, Chatlio will store this information. The purpose of this is to allow for follow-up communication if needed.

We have entered into a data processing agreement with Chatlio to ensure that they process your data in compliance with the General Data Protection Regulation (GDPR). They are committed to maintaining the security and confidentiality of your data.

You have the right to access, correct, or delete your personal data processed by Chatlio. You can exercise these rights by contacting us directly. For more information about how Chatlio processes your data, please refer to their privacy policy.

Please note that by using the chat feature, you are consenting to the processing of your personal data by Chatlio as described above.

2.7 Google Ads Conversion Tracking and Audiences

We utilize Google Ads Conversion Tracking and Audiences on our website. Google Ads Conversion Tracking is a tool provided by Google that helps us measure the effectiveness of our advertising campaigns by tracking the actions taken by users after they click on our ads. This allows us to analyze the performance of our ads and optimize them for better targeting and relevance.

In addition, we use Google Ads Audiences to create custom remarketing lists based on user interactions with our website. This enables us to show targeted ads to users who have previously visited our website when they browse other websites or use Google services.

Google Ads Conversion Tracking and Audiences use cookies to collect information about your browsing behavior on our website. The data collected may include your IP address, the pages you visited, the actions you took, and demographic information, such as age and gender, if available. This data is used in an aggregated and anonymized form to analyze trends and improve our advertising efforts.

By using our website, you consent to the processing of your data by Google Ads Conversion Tracking and Audiences in the manner and for the purposes described above. If you do not wish to be included in Google Ads Conversion Tracking or targeted by Google Ads Audiences, you can adjust your Google Ads settings or opt-out of personalized advertising by visiting the Google Ads Preferences Manager or the Network Advertising Initiative opt-out page.

2.8 Facebook Pixel

We use Facebook Pixel, a web analysis service of Facebook Inc., 1 Hacker Way, Menlo Park, CA 94025, USA. If you are a resident in the EU, the responsible entity is Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland. Facebook Pixel allows us to track the actions of users after they have seen or clicked on a Facebook ad. This allows us to measure the effectiveness of Facebook ads for statistical and market research purposes. The data collected in this way is anonymous to us and we cannot see the personal data of individual users. However, this data is stored and processed by Facebook, about which we inform you according to our knowledge.

Facebook may link this data to your Facebook account and also use it for its own advertising purposes in accordance with Facebook’s Data Usage Policy (https://www.facebook.com/about/privacy/). There is also the possibility for Facebook and its partners to place advertisements on and outside Facebook. Furthermore, a cookie can be stored on your computer for these purposes.

The legal basis for the use of Facebook Pixel is your consent, in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR. You have the possibility to revoke your consent at any time with future effect. To change your settings regarding advertising on Facebook, you can use our consent widget at the lower left corner or you can visit the following site, provided you are logged in to Facebook: https://www.facebook.com/settings/?tab=ads. For more information about Facebook's data processing, please visit https://www.facebook.com/about/privacy/.

As a U.S.-based entity, Facebook is considered a third country under the General Data Protection Regulation (GDPR). The United States does not have an adequacy decision from the European Commission, which means it is not considered to provide an equivalent level of data protection as the European Union. As such, there are potential risks to your data when it is transferred to Facebook. By agreeing to our use of Facebook Pixel, you acknowledge and accept these potential risks. The legal basis for such transfers to third countries is Article 49(1)(a) GDPR.

2.9 LinkedIn Insight Tag

We use the LinkedIn Insight Tag, a web analysis service of LinkedIn Corporation, 1000 W. Maude Avenue, Sunnyvale, CA 94085, USA. If you are a resident in the EU, the responsible entity is LinkedIn Ireland Unlimited Company, Wilton Plaza, Wilton Place, Dublin 2, Ireland. LinkedIn Insight Tag allows us to track the actions of users after they have seen or clicked on a LinkedIn ad. This allows us to measure the effectiveness of LinkedIn ads for statistical and market research purposes. The data collected in this way is anonymous to us, and we cannot see the personal data of individual users. However, this data is stored and processed by LinkedIn, about which we inform you according to our knowledge.

LinkedIn may link this data to your LinkedIn account and also use it for its own advertising purposes in accordance with LinkedIn’s Data Policy (https://www.linkedin.com/legal/privacy-policy). There is also the possibility for LinkedIn and its partners to place advertisements on and outside LinkedIn. Furthermore, a cookie can be stored on your computer for these purposes.

The legal basis for the use of LinkedIn Insight Tag is your consent, in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR. You have the possibility to revoke your consent at any time with future effect. To change your settings regarding advertising on LinkedIn, you can visit the following site, provided you are logged in to LinkedIn: https://www.linkedin.com/psettings/guest-controls/retargeting-opt-out. For more information about LinkedIn's data processing, please visit https://www.linkedin.com/legal/privacy-policy.

As a U.S.-based entity, LinkedIn is considered a third country under the General Data Protection Regulation (GDPR). The United States does not have an adequacy decision from the European Commission, which means it is not considered to provide an equivalent level of data protection as the European Union. As such, there are potential risks to your data when it is transferred to LinkedIn. By agreeing to our use of LinkedIn Insight Tag, you acknowledge and accept these potential risks. The legal basis for such transfers to third countries is Article 49(1)(a) GDPR.

2.10 Mouseflow

We use Mouseflow, a behavior analytics service provided by Mouseflow ApS, Flaesketorvet 68, 1711 Copenhagen, Denmark. Mouseflow allows us to create anonymized heatmaps and screen recordings of user interactions on our website. This tool aids us in understanding user behavior and optimizing our website accordingly. The data collected through Mouseflow is anonymized, ensuring that we cannot view the personal data of individual users. However, this data is stored and processed by Mouseflow, and we aim to keep you informed about their practices.

Mouseflow may use this data to improve its own services and offer enhanced analytics features. In line with their commitment to user privacy, Mouseflow ensures data anonymization, including anonymizing IPs and keystrokes. They may also use cookies to enhance the tracking accuracy and user experience.

The legal basis for the use of Mouseflow is your consent, in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR. You have the right to revoke your consent at any time with future effect. To adjust your settings or opt-out of Mouseflow tracking, you can follow the guidelines provided on their official website.

Being an EU-based entity, Mouseflow adheres to the General Data Protection Regulation (GDPR) standards. They have implemented robust data protection measures to ensure the security and privacy of user data. By agreeing to our use of Mouseflow, you acknowledge their data practices and the measures they take to protect user data. The legal basis for processing this data is in compliance with the GDPR standards.

3. Purposes of use and legal basis

3.1 Access data

The processing of your access data is necessary to ensure a smooth connection setup of the website, to ensure comfortable use of our website, to evaluate system security and stability, and for other administrative purposes. The legal basis for the processing of your access data is Art. 6 para. 1 sentence 1 lit. f GDPR.

3.2 Cookies

The use of cookies serves to optimize the use of our website and makes it easier for you to operate it. The legal basis for the processing of your data by cookies is Art. 6 para. 1 sentence 1 lit. f GDPR.

3.3 Sendinblue

The processing of your data within the scope of the newsletter dispatch is based on your consent in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR. You have the possibility to revoke your consent to receive the newsletter at any time.

3.4 Google Analytics

The processing of your data by Google Analytics is based on your consent in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR. You have the possibility to revoke your consent for the use of Google Analytics at any time.

Google, being a US-based company, is considered a third country under the General Data Protection Regulation (GDPR). It is important to note that the US is not considered to have an adequate level of protection or appropriate safeguards by data regulators due to regulations such as the Cloud Act, as defined in Article 45 and 46 of the GDPR. By agreeing to transfer data to Google and similar entities, users acknowledge and accept the potential risks associated with such transfers. The legal basis for such transfers will be based on the provision of Article 49 sentence 1 lit. a of the GDPR.

3.5 Google Ads

The legal basis for the processing of your data by Google Ads Conversion Tracking and Audiences is your consent in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR. You have the option to revoke your consent for the use of Google Ads Conversion Tracking and Audiences at any time.

Google, being a US-based company, is considered a third country under the General Data Protection Regulation (GDPR). It is important to note that the US is not considered to have an adequate level of protection or appropriate safeguards by data regulators due to regulations such as the Cloud Act, as defined in Article 45 and 46 of the GDPR. By agreeing to transfer data to Google and similar entities, users acknowledge and accept the potential risks associated with such transfers. The legal basis for such transfers will be based on the provision of Article 49 sentence 1 lit. a of the GDPR.

3.6 Facebook Pixel

The processing of your data by Facebook Pixel is based on your consent in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR. You have the possibility to revoke your consent for the use of Facebook Pixel at any time.

Facebook, being a US-based company, is considered a third country under the General Data Protection Regulation (GDPR). It is important to note that the US is not considered to have an adequate level of protection or appropriate safeguards by data regulators due to regulations such as the Cloud Act, as defined in Article 45 and 46 of the GDPR. By agreeing to transfer data to Facebook and similar entities, users acknowledge and accept the potential risks associated with such transfers. The legal basis for such transfers will be based on the provision of Article 49 sentence 1 lit. a of the GDPR.

3.9 LinkedIn Insight Tag

The processing of your data by LinkedIn Insight Tag is based on your consent in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR. You have the possibility to revoke your consent for the use of LinkedIn Insight Tag at any time.

LinkedIn, being a US-based company, is considered a third country under the General Data Protection Regulation (GDPR). It is important to note that the US is not considered to have an adequate level of protection or appropriate safeguards by data regulators due to regulations such as the Cloud Act, as defined in Article 45 and 46 of the GDPR. By agreeing to transfer data to LinkedIn and similar entities, users acknowledge and accept the potential risks associated with such transfers. The legal basis for such transfers will be based on the provision of Article 49 sentence 1 lit. a of the GDPR.

4. Recipients and categories of recipients

We may transmit your personal data to third parties if this is necessary to fulfill our contractual or legal obligations. Recipients of your personal data may include:

  • IT service providers for the maintenance and upkeep of our IT systems
    1. Google Cloud Platform
  • Payment Providers
    1. Stripe Inc.
    2. Paddle Inc.
  • Service providers for the dispatch of the newsletter
    1. Brevo

The transmission takes place on the basis of Art. 28 GDPR (order processing) or on the basis of your express consent pursuant to Art. 6 para. 1 sentence 1 lit. a GDPR.

5. Duration of data storage

Your personal data will only be stored as long as this is necessary for the respective processing purposes. If the purpose of data storage no longer applies or if a consent granted by you is revoked, the data will be deleted, unless there are legal retention obligations that require longer storage.

6. Your rights

You have the right to request information about your personal data stored by us at any time. You also have the right to have incorrect data corrected and to have your data deleted, as long as there are no legal retention obligations that contradict this. If you revoke your consent to the processing of your data, the processing of your data will be discontinued from the time of revocation.

You also have the right to restrict processing, data port ability and to object to the processing of your data. If you believe that the processing of your personal data is in violation of data protection regulations, you have the right to lodge a complaint with the competent supervisory authority.

7. Contact

If you have any questions regarding the processing of your personal data or if you wish to assert your rights, you can contact us at any time:

  • 9 friendly white rabbits UG
  • Wöhlertstr. 4, 10115 Berlin, Germany
  • moc.rwf9@olleh

We are always at your disposal.